STORE POLICY & WEBSITE TERMS & CONDITIONS

Welcome to The Winking Willow Boutique! We’re thrilled to have you visit winkingwillow.com (the “Website”). Please read these Terms of Service (“Terms”) carefully. By accessing, browsing, or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Overview

The Winking Willow Boutique (“we,” “our,” “us”) provides women’s clothing, accessories, home goods, and gift items for purchase through this Website. These Terms apply to all visitors, customers, and others who access or use the Website.

2. General Use of the Website

Eligibility: You must be at least 18 years old to use our Website. If you are under 18, you may only use the Website under the supervision of a parent or legal guardian.
Account Creation: To make a purchase, you may be required to create an account. You are responsible for keeping your account details secure and for all activity under your account.
Accuracy of Information: You agree to provide accurate, current, and complete information when making purchases or creating an account.

3. Purchases and Payments

Pricing: All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time.
Payments: We accept major credit/debit cards, PayPal, and other approved payment methods. You agree to provide accurate billing and payment information.
Order Confirmation: You will receive an email confirming your order after it has been placed. We reserve the right to cancel any order due to stock issues, pricing errors, or other unforeseen circumstances.
Taxes: Applicable sales tax will be added to your total at checkout based on your shipping location.
Shipping: We ship to locations within the U.S. Shipping times are estimates, and we are not responsible for delays caused by carriers or other factors beyond our control.

4. Returns and Refunds

Return Policy: We accept returns within 14 days of receipt of your order. Items must be unworn, unwashed, and in their original condition with tags attached. Gift items and final sale items are not eligible for return.
Process: To initiate a return, please contact us at winkingwillowtees@gmail.com. Customers are responsible for return shipping costs unless the return is due to our error.
Refunds: Refunds will be processed to your original payment method within 7-10 business days after we receive the returned item.

5. Intellectual Property

All content on our Website, including text, images, logos, graphics, and product descriptions, is owned by or licensed to The Winking Willow Boutique and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use our content without written permission.

6. Prohibited Activities

You agree not to:
Use the Website for unlawful purposes.
Attempt to access restricted areas of the Website.
Interfere with the Website’s operation or security.
Upload harmful or malicious code.
Use bots, scraping tools, or automated systems to access our Website.

7. Disclaimer of Warranties

Our Website and all products are provided “as is” and “as available.” We make no warranties, express or implied, about the accuracy, completeness, or reliability of our Website or products.

8. Limitation of Liability

To the fullest extent permitted by law, The Winking Willow Boutique shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website, including but not limited to lost profits, data loss, or personal injury.

9. Indemnification

You agree to indemnify and hold harmless The Winking Willow Boutique, its owners, employees, and affiliates from any claims, damages, or expenses arising out of your use of the Website or violation of these Terms.

10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the content, policies, or practices of those websites. Use third-party links at your own risk.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.

13. Contact Us

For questions about these Terms or our policies, please contact us: The Winking Willow Boutique Email: winkingwillowtees@gmail.com

Thank you for shopping with The Winking Willow Boutique! We’re so happy you’re here.